Lost or delayed luggage in Bali.
What can you do, what can you expect.
This may sound obvious but when you have lost, delayed or damaged luggage you need to report this to the airline before you leave the airport. If you only report this after you have left the airport you will find it difficult for the airline to accept responsibility for this.
When you report this to the airline in Bali you will receive a document. If it is lost or delayed luggage you will get a tracking number. With this tracking number you can then log online and follow the status of your delayed luggage.
Online tracking of delayed luggage.
This is the website for tracking lost luggage: www.worldtracer.aero/filedsp/pk.htm . On this website you will need to enter your file reference (e.g. ATLXS13166) and your name.
Contact details for lost or delayed luggage in Bali Airport
Useful phone numbers for lost and found departments in the Bali Airport;
Phone number: +62 361 935 1171
This is the ground and baggage handling agent for JetStar, KLM, Malaysian Airlines, China Airlines, Thai Airways, Qatar Airways
JAS Airport Services
Phone number: +62 361 9366 964
This is the ground and baggage handling agent for Emirates, China Eastern, Eva Air, Philippine Airlines, Virgin Australia
When your delayed luggage arrives in Bali the airline will deliver this to your hotel. Make sure you leave your contact details with the lost and found department.
When it does arrive in Bali it will take quite a few hours to reach you as the lost and found department will probably be delivering several other bags to other hotels and you will have to be patient.
HI Bali Airport, I arrived by Singapore Airlines SQ938 on 23 February. I was seated in seat #44J. I left behind a black pencil case on the seat. This pencil case has sentimental value for me. I would appreciate if you can check and let me know if the aircraft cleaning crew found any black pencil case and if so, please contact me to coordinate the return. Thank you for your kind attention.
Hi I was travelling from singapore to bali on 15 April, 2023, from scoot airlines TR 284. I left my one bag underneath my seat and is important for me to find that bag. Please help!
HI Bali Airport, I arrived by Singapore Airlines SQ938 on 23 February. I was seated iin seat #44J. I left behind a black pencil case on the seat. This pencil case has sentimental value for me. I would appreciate if you can check and let me know if the aircraft cleaning crew found any black pencil case and if so, please contact me to coordinate the return. Thank you for your kind attention.
Hi Bali airport. I flew with Airasia from Bali to Singapore on 11 April 2023 and left my apple watch in the baggage tray in security check gate before duty free shops.
Please support me to find and keep my watch, I will arrange the way to return. I can be contacted to email: email@example.com.
Your prompt response is greatly appreciated.
Thank u so much.
Just trying to find a pair of proscription glasses that have either been left on flight number GA0719 on 14/01 or dropped on way though airport.
Black and red Quicksilver brand
Please find my Big Red Samsonite. I checked in in Hong Kong and left for Kuala Lumpur on the 18th of January, after this I stayed at Aerotel over night, and my information was from 3N persons at malaysian airlines that my bag should be transfered to the flight to Denpasar the next day on the 19th of January.
Bur unfortunately I did not recieve my checked in Bag in Denpasar.
Please help me locate it for me//Best regards
Saya mohon bantuan cari bagasi saya yang mungkin masih ada di Denpasar airport . Siapa yang saya perlu hubungi.
Is there an email for lost luggage? No one answers the phone.
Our bags has been gone for a week now, I’ve tried to call the airport over 300 times. Without any answer, most unprofessional service I’ve ever encountered.
Our entire holiday is ruined because of the lost luggage. Everytime I reach out to the airline, they say it’s going to take max 24h.
Please ANYONE AT SINGAPORE AIRLINES AT BALI AIRPORT CONTACT us!!!!
Good afternoon, I lost an iPad in the airport yesterday.
It is white with a purple leather case.
Any help would be appreciated.
While going to Sydney in batik airways via bali the air hostess took my cabin bag by saying that there is no space in the cabins so she directly transfer my bag to Sydney airport it’s about a month I didn’t get my bag there is a lot of my important academics documents in it and also my stuff cost 7000 dollar no one pick phone calls and also there is no reply on emails also most bad experience
We take Flight SQ 937 from Bali back to Singapore Yesterday, 21 Dec 2022.
Unfortunately, we left our Ipad in the Singapore airline Premium lounge around 11 am, (21 Dec).
Could you assist to find it?
Hi, today I forgot my trolley at the smoking room at gate 2, flight from Bali to Phuket with a connection at Singapore. flight number 3k244 at 10:05am boarding time.
My trolley suitcase is silver gray with Contacted sticker of “jetstar”.
Please contact me when u see this email(willing to pay for getting it back to me)
We left a pair of reading glasses on flight QZ521 on the 3rd of sept – is there any chance to get them back as they are expensive ones. thanks Rob
We were flying from Qatar QR0960 at 13 December at 03.05 and landed at 17.30 to Bali. Unfortunately, we lost our hand luggage. Strongly believe we lost it when we were leaving airport , we forgot to put in a car. It must be in car park just before leave airport. We rent a car from airport and our car was parking almost at the exit on the left hand side just before road.
Our luggage brand is samsonite. Dark grey cabin luggage. Inside, there is swimming clothes, swimming cap, shoes of my 5 year son. There is also blue swimming suit which is from his school. There is also other clothes of my son and mine, yellow backpack. Thanks
Hello, my name is Marissa Romanous and I was on flight VA63 from Sydney to Bali and was just wondering the status off my missing luggage. DPSVA10161. We were told it would be delivered today or tomorrow if located
My luggage was supposes to be delivered today but you never came. I called your service many times but no one answered.
This is very unprofessional. Please do something.
What is the number for the luggage handling of Malindo (OD) in Bali?
Saya kehilangan small luggage warna abu-abu, di gate 4 flight number QR 961 DPS-DOH, tolong di info saya ke no wa 087760144577 terimakasih
Our luggage was suppose to be delivered today. Still waiting. Checked my air tag. Luggage arrived hours ago. Still waiting for call/update
Hello , I am trying to locate my sons luggage , it had been lost for over a week now . He had an email yesterday to say it would arrive at your airport on flight GA 893 from Beijing ! Can you check if you have it . His name is Ben Walsh , it is a dark grey/green black rucksack
Hello, sorry to hear about the missing luggage. We are not an airline. We are not at the airport. To get further info you will need to call the airline. I hope you get it back soon.
This is to inquire whether you could help me to find my single-shoulder bag which I left behind during the security screen process.
My flight was AirAsia AK379 on 02 October 2019, the time of security screen process was at about 18:00.
The lost bag is a single-shoulder bag for lady with dark blue color. There are several items in the bangalor including glasses, medicines and iphone USB charging wires.
I would be grateful if you could help me to check and send it to Sydney International Airport.
Dear Yao, best would be to directly contact the airport as we are unable to enter the airport. We hope you will find your bag.
No serious service
Waiting, waiting, waiting… and still waiting for our luggage…
Yes this is Exactly how it worked for us.
Sounds good on the surface but this is Bali so not so sure
My wife’s bag was lost for 3 days. The contact numbers given above rarely work as staff won’t pick up the phone or the phone is constantly busy.
Her bag was located and was supposed to be delivered to us in the night of the second day and I waited up till 1:00am waiting.
After trying and trying with more phone calls we finally were able to speak with a staff member who had our bag delivered on the 3rd day.
Just another example of lazy, Bali people.
Hi I believe mymastercard was dropped in passport control yesterday on August 9th 2022.
Have you had it handed in?
Looking for some help to locate luggage surfboard bag at Denpasar please. Virgin have saidnthehbaleft Melbourne for Denpasar but since arriving in Denpasar, no news on our surfboards. we can’t get any information on when they will be delivered to hotel in Sumba. Been three days and no updates. Please call us on 0410535468 if found. Creatures of leisure silver board bag from Newcastle, Melbourne to Denpasar Bali on 24/2
What is the number for a lost bag from Scoot or Swiss air in Bali? Our bags have not arrived from Singapore and the reference we were given doesn’t work to track it
HI Bali Airport, I arrived by Emirates Airlines EK368 from Dubai on 17 April . I was seated in seat #32J. I left behind a black etui with earphones on the seat. This earphones has sentimental value for me. I would appreciate if you can check and let me know if the aircraft cleaning crew found it, please contact me to coordinate the return. Thank you for your kind attention.