These are the contact details of the Bali immigration office in Denpasar, Singaraja in north Bali and Jimbaran (nearest to the Bali airport).
When you visit one of these three immigration offices you are highly encouraged to dress properly. If you arrive on flip-flops and a singlet shirt you may be not be allowed entry until you dress properly (see image at bottom of this post).
- shoulders and knees should be covered
- no slippers
- no barefoot
- no smoking
- no pets allowed
- no bikini
- no alcohol
- no public display of affection
Note that immigration offices are closed on weekends and public holidays.
2022 Public Holidays Indonesia
Date | Name | Type | |
---|---|---|---|
1 Jan | Saturday | New Year’s Day | Public Holiday |
1 Feb | Tuesday | Lunar New Year’s Day | Public Holiday |
28 Feb | Monday | Ascension of the Prophet Muhammad | Public Holiday |
1 Mar | Tuesday | Maha Shivaratri | Hindu Holiday |
3 Mar | Thursday | Bali’s Day of Silence and Hindu New Year (Nyepi) | Public Holiday |
18 Mar | Friday | Holi | Hindu Holiday |
20 Mar | Sunday | March Equinox | Season |
15 Apr | Friday | Good Friday | Public Holiday |
17 Apr | Sunday | Easter Sunday | Observance |
29 Apr | Friday | Idul Fitri Joint Holiday | Joint Holiday |
1 May | Sunday | International Labor Day | Public Holiday |
2 May | Monday | Idul Fitri | Public Holiday |
3 May | Tuesday | Idul Fitri Holiday | Public Holiday |
4 May | Wednesday | Idul Fitri Joint Holiday | Joint Holiday |
5 May | Thursday | Idul Fitri Joint Holiday | Joint Holiday |
6 May | Friday | Idul Fitri Joint Holiday | Joint Holiday |
16 May | Monday | Waisak Day (Buddha’s Anniversary) | Public Holiday |
26 May | Thursday | Ascension Day of Jesus Christ | Public Holiday |
1 Jun | Wednesday | Pancasila Day | National holiday |
21 Jun | Tuesday | June Solstice | Season |
10 Jul | Sunday | Idul Adha | Public Holiday |
30 Jul | Saturday | Muharram / Islamic New Year | Public Holiday |
12 Aug | Friday | Raksha Bandhan | Hindu Holiday |
17 Aug | Wednesday | Indonesian Independence Day | Public Holiday |
19 Aug | Friday | Janmashtami | Hindu Holiday |
31 Aug | Wednesday | Ganesh Chaturthi | Hindu Holiday |
23 Sep | Friday | September Equinox | Season |
26 Sep | Monday | Navaratri | Hindu Holiday |
5 Oct | Wednesday | Dussehra | Hindu Holiday |
8 Oct | Saturday | Maulid Nabi Muhammad (The Prophet Muhammad’s Birthday) | Public Holiday |
24 Oct | Monday | Diwali / Deepavali | Observance |
22 Dec | Thursday | December Solstice | Season |
24 Dec | Saturday | Christmas Eve | Observance |
25 Dec | Sunday | Christmas Day | Public Holiday |
31 Dec | Saturday | New Year’s Eve | Observance |
When you are extending your visa you will need to visit the Bali immigration office latest one week before your visa expires. You also have to visit the Bali immigration office that is closest to your hotel or residence.
Bali immigration office Ngurah Rai (nearby Bali Airport).
Address: Jalan Raya Taman Jimbaran, Kuta Seletan, Kabupaten Badung, Bali 80361
Phone: (+62)
Fax: (+62)
Customer care: (+62)
Email: kanim_ngurahrai@imigrasi.go.id
Website: www.ngurahrai.imigrasi.go.id
Twitter: @imngurahrai
Facebook; www.facebook.com/pages/Kantor-Imigrasi-Kelas-1-Khusus-Ngurah-Rai
This office was originally inside the Bali airport until they started rebuilding the Bali airport.
The immigration office then moved to a temporary location at about 5 minutes from the Bali airport. In March 2016 the office moved again and is now in Jimbaran which should be final.
Bali immigration office of Denpasar.
Address: Jalan D.I. Panjaitan No. 3, Kel. Dangin Puri Kelod, Kec. Denpasar Timur, Denpasar, Bali, 80235
Phone: (+62) 361 227828, 231149, 265030
Fax: (+62) 361 244340
Email: kanim_denpasar@imigrasi.go.id & kanimdenpasar@gmail.com
Website: www.denpasar.imigrasi.go.id
Facebook: www.facebook.com/Kanim-Kelas-I-Denpasar
Opening hours: 08:00h – 12:00h and 13:00h – 16:00h (Monday – Thursday)
Opening hours: 08:00h – 12:00h and 13:30h – 16:30h (Friday)
Bali immigration office of Singaraja (north Bali).
Address: Jalan Seririt Singaraja Pemaron Singaraja, Bali, 81151
Phone: (+62) 362 32174
Fax: (+62) 362 31175
Email: kanim_singaraja@imigrasi.go.id
Website: www.imigrasi-singaraja.com
Continue here to learn about the most current Indonesia visa regulations for for the 30 day free visa and the 30 day visa on arrival.

Hi Ketut,
On arriving to Bali we applied for our 30 days visa online and got it very quickly. After being here for two week, we applied for a 30 day extension to our visa, as our initial visa expires in a few days. We applied for the visa over a week ago online and have currently not heard anything back. How long should it take for them to respond? And what is your advice for what we should do?
Dear All,
I am from Hungary. I would like to ask, if I am applying for online Visa, what should I write to the filled: Immigration Office. I am gonna travel with airplane to Denpasar Airport.
I started to fill out and apply for it, but I got confused what to write there.
My question is what Immigration office name and address should I write in to my Online Visa application?
Hi,
May I ask you what you filled in? Im currently in this process and have the same question!
Hi there, what are the visa requirements to travel to Bali with an Australian Travel Document?
Our family is traveling to Bali, Indonesia On Dec 30. My son who is 9 years old, his passport is expiring May 25, 2023. Would he be able to get e-Visa on arrival. We all possess Canadian passport and only his passport is expiring and short of 6 month rule for 5 days.
We have already booked the vacation and it just brought to our attention the passport validity requirements.
Hello,
What immigration office on Bali do you think is the best (in terms of service & waiting time etc.) to extend my VOA?
Thank you!:)
Probably the one in Renon, Denpasar.
Hi, I arrived in Bali without a Visa on October 7th. It is now October 16th and I would like to extend my stay another 30 days. I read that this is possible as long as it is 7 days before the expiry of my initial visit. Will I only need to go to the office of immigration one time to get this Visa? Thank you.
You will need 3 visits. Visit #1 to deliver your passport and fill in paperwork. Visit #2 for biometric data (digital picture and finger print scans). Visit #3 to pay and collect your passport. There are also visa agents who offer this service, at a premium fee. If you use a visa agent then you only need to do visit #2 (biometric data).
Hi my e visa has no surname. Am traveling on Oct 23rd , what would happen?
I believe you have to have a visa to extend. No visa – no extension allowed
I returned the third time to pick up my passport with the 30 day extension visa and was told it wasn’t ready because “they couldn’t contact my bank”. They said they would email me when it was ready for pickup. My first 30 days has passed and they have yet to contact me. How long should one wait for an email?
Help! I applied at JB immigration for my visa (with at least 7 days) but my baby was not with me, I didn’t realise the first visit trey were required). So now returning after the weekend with my baby to process his will be inside 7days, 4 days before expiry. Only for my baby, I processed mine in time but his is 4 days from expiry. What will happen, will they still allow his extension to be processed or I need an agent or will I be fined for my baby?
How many days do I have to leave Indonesia to renew my ability to obtain a new VOA with an extension?
You only need to exit the country and then re-enter. So a same day visa run is allowed by Indonesian Immigration.
Hello, Do you confirm that we just have to go out of the country and enter again the same day to obtain a 30 days free of charge Visa (we are French) ?
Regards,
Yes that is possible.
Hi
i have seen some of your replies and i hope you re still active here
i have already acquired the D2 visa from the official indonesian immigrations website but i am missing certain information such as:
1. how can i make the 60 days extensions online when the right time comes? (i tried through the https://evisa.imigrasi.go.id but it was not possible)
2. As i will be entering indonesia in bali on sep the 5th, Do i still need to provide a forward travelling ticket out of indonesia showing that i will be going out after the 180 days limit?
(I intend to stay the full year in indonesia avoiding going to other countries except only if i have to in terms of immigration law).
3. In the 180 days limit and since i will have to leave indonesia, can i travel out of indonesia and come back again the same day? I see that you have already answered this question earlier so if nothing has changed since, i will take it as a yes !!
thank you
Hi I will try to visit the guy who are restricted in the jimbaran office, it suppose to be on next week.
Is there some rules I need to confirm before or available time I can meet him.
I’m Japanese.
Best regards
Hello
Can someone let me know how to be removed from the blacklist as I’ve been told it’s automatically renewed and I would like to be able to book a flight to visit my family there now that it’s more than 6 months after. I don’t want to take the risk to be sent back when I land there.
Thank you very much for your help
Who do inform about a person bring in MDMA to Bali?
Probably the police
How many times do I have to go back to the immigration until I have ma extension ? Because I don’t know how long I will stay around that’s area
3 visits over 5 working days
I have booked a flight to Bali & arrive 22 June for 6 weeks.
There isn’t an immigration office in Ubud?
It’s the only place I will be for 5 working days to extend the visa!
My last 3 weeks are on Lombok, Gili & a cruise so i’m Worried, how/where am I going to renew it?
If you stay in Ubud then the immigration office you need to visit is the one in Renon, Denpasar. There is unfortunately no immigration office in Ubud.
hello – i came to Bali on the 11th of may and i would like to stay until the beginning of August. I payed 35 dollars on arrival and was told to go to the immigration office after a few weeks. I will be in denpassar on the 26th – is it possible for me to get an appointment to renew my visa that day. I have tried to email the immigration office, but i do not get any response.
I hope you can help
thank you in advance
Mette
You cannot make an appointment. You just show up. The extension process will take 5 working days and require 3 visits. It is pretty straightforward.
Hi ketut.
I just bought a holiday to Bali bit was turned back at airport due to passport being 22 days short of 6 months.
It expires 4 November 2019 and that means it 5 months an a week.
I re applied for a passport yesterday but it will 5ake too long. My holiday was booked from 27 May to 7 june 2019.
I dont want yo lose all that money . The booking was made on april and that was more than 6 months validity. At the airportn9 was advised its days and not months they count.
Please please help. I cannot lose all that money and wont be able to get leave to travel.soon.
Thank you
Abigail.
Hello Abigail, I am sorry to hear you were not allowed to enter. The rule is that your passport has to be valid for 6 months from the day you enter Indonesia. If you arrive in Indonesia on 27 May 2019 then your passport has to be valid until at least 27 November 2019 (27 May + 6 months). Unfortunately they are very strict on the 6 month rule. I hope you can get the replacement passport soon.
Hello Ketut, may I know where I can find statistics for expatriates living in Bali (as in how many expatriates currently work legally in Bali) ? It is for academic purposes. Thank You!
Hey Ketut!
I have applied for a visa extension and I got a paper that says I can pick up my passport on the 25th of April but I am not able to come exactly at that day. Is it okay to come a week later?
Thanks a lot.
Hello Karina, sorry I am not entirely sure. Maybe you can call the immigration office and ask. If I had to guess I would say yes, that shouldn’t be a problem.
Hello Pak Ketut,
How can I report someone who is working illegally in Bali without a Kitas and earning money running a local business? He is cheats a lot of tourists and I can provide proof.
Is there an email address to which I can send details?
Thanks.
Hi, i’m registred in Jimbaran kantor of immigrasi, and i always do my kitas there, but now i’m moving to Lovina, i would like to know what is the process to register now in kantor immigrasi of Singaraja ? thank you
I am sorry but I don’t know the answer to your question. If you find out can you please share it with us?
I am visiting Bali on a Social Cultural visa then will extend for an extra 3 weeks. How long before my S/C Visa expires should I go to an Immigration Office to apply for the extension ?
Hello, I am attending conferences in Indonesia two separate weeks in a 30 day period. Does this require a business/multiple entry visa? I am from the USA.
The free visa allows you to attend seminars and lectures in Indonesia.
Hello,
we are a familly of 4 people. 2 adults, 2 kids 2& 4. Our passeport are all ok to enter Indonesia. Me soon have a validity passeport untyl 16 june 2018.
Can confirm we can be alote to enter all together in denpasar immigration.
For your information we are at present in bangkok and have the flight for denpasar the 7 january with air asia.
Our flight back denpasar to france is on 1 february. We can send you all this document if necessary.
Hope to get a positive answhere from your side.
James & familly
You need minimum 6 months passport validity from the day you enter Indonesia.
How do I report people for working illegally in Bali
I am not sure but if you visit the immigration office I guess they will be able to assist.
Hi David,
We had the same question. Did you figure out how to do this?
Thanks!
Hi,
I wanted to enquire if transit visa is required in Bali if airplane takes a technical stop in Bali. I am travelling from Australia to India through Malaysia. However, the plane has technical stop at Bali for 1 hour. Is transit visa required in this case. Thanks.
It depends on your flight booking. Are you arriving in Bali and departing from Bali on the same airline with the same flight booking or are you changing airline and plane?
Hello, I am a permanent resident of Australia and I have a travel document I can visit Bali?
It depends on your nationality. You can find further info on visas on the following page: https://www.balistoreluggage.com/blog/indonesian-visa-on-arrival-regulations/
Hi Ketut myself and my husband are travelling to Bali next week for a 2 week holiday. i am a Zimbabwean passport holder with permanent residence in the UK and my husband is a British citizen with a British passport. i have been in touch to ask if we will need to get a visa prior to visiting Bali for the both of us but i have been informed by the Indonesian embassy in London we can both get a free tourist visa each on arrival for 30days . please can you confirm this for me
many thanks
Lisa
Hello Lisa, you can find the current visa regulations on this page of our blog: https://www.balistoreluggage.com/blog/indonesian-visa-on-arrival-regulations/
Hi Ketut
My pp is expiring on 15/9.
Can i fly tomorrow morning on 15/3 returning back to singapore on same night?
Hi, my parents are arranging a 211 visa to stay in Indonesia for 7 months. How much will the 5 times renewals cost and do we come to the immigration office every month to pay this? Thanks
We are going to Bali in February of next year. Plenty of time to get done the things we need. You were talking about drivers license or moped license. We’re only going to be there 27 days so we don’t require a visa. Can we just apply for an international drivers license here in Canada before we leave
As a tourist you can no longer get an Indonesian scooter driver license. I recommend you get yourself an International drivers license at home before travelling. Drive safe 😉
How do you complain about the immigration Office in jimbaran? We have been treated so badly and have been stuck in kuta because of their mistakes and the airport not giving us the right stamps and have to pay alot more money to correct it .It is NOT right to behave unrespectfully and laugh in peoples faces, like they did to us.
Hi I have to go to immigration office for photos and fingerprints … what do I need to take ? I am working with an agent …
Please ask your agent what you need to bring. Assuming you are extending a standard Visa On Arrival you need to bring your passport, your flight ticket and the receipt for your first USD 35 visa payment.
Hello i am an indian passport holder residing in u.a.e. i want to know your requirement for visa on arrival. Along with tha passport validity will you also check the validity of my u.a.e visa. How long should the visa be valid for?
Please visit this page to find the current visa regulations for Indian passport holders; https://www.balistoreluggage.com/blog/indonesian-visa-on-arrival-regulations/
Hi ketut today my 30day visa runs out I was going to book a flight today but they were too expensive as my funds are limited so I have got one for the 31st owed just wandering if there’s anyway I can extend my visa or should I just pay the $30 a day all up that’s atonal of 6 extra days $180 is that ok?
Hi Nels, if today is your last day then the chances of extending are very unlikely as your visa expires today. Once your visa is expired there is no way you extend and I would avoid going to the immigration office waving an expired visa. The official overstay fee is Rp 300,000 per day which you will be asked to pay at the immigration department of the Bali airport.
Hi Ketut,
I have been in Bali for 2 weeks now, and would like to get a social visa. I did not pay any fee when I arrived at the airport. I will organise the visa for myself. My question is can I do the visa without leaving Indonesia..? I know I will have to leave when the 6 months is up, but can I still can stay here without leaving? Thank you!
Hello Johnson, you cannot convert the free visa while staying in Indonesia. You will need to leave the country and re-enter on the social visa. The social visa need to be applied for in advance and is not available “on arrival”.
Hi Ketut
I was in Bali early June this year and I went to Denpasar to take the test for a tourist motor scooter licence and was told by a policeman that as of June first the rules changed and that I must go to the Immigration office and fill out a form which unfortunately I didn’t quite understand what he meant.
In broken English he said something about a 1 year and 5 year, could you please tell me the procedure now in getting a tourist motorbike licence
Regards
Gary
Hello Gary,
There are rumours that the tourist motorbike license in Bali is no longer available as you can only get this if you are on a 1 year visa. I will see if I can get this confirmed. I do have a separate post on how to get the tourist motorbike license which may be out of date if it is true that you need a 1 year visa now.
Ketut
Thanks Ketut
Looking forward to your next contact
After I pay the $35 dollars when I arrive for a renewable visa for extra 30 days, and the I apply for another 30 days extension from the immigration office, how long does it take for the to finalise my extension?
Thanks, I’m a uk citizen by the way.
Walid
Hello Walid, the extension process normally takes 5 working days and three visits. First visit to deliver your passport and complete paperwork. The second visit for biometric data (digital picture and fingerprints) and the the third visit to collect your passport with visa extension. You need to start the visa extension latest one week before your first visa expires. If you have the time you may also want to consider getting a 60 day tourist visa at your nearest Indonesian Embassy (in the UK) before travelling.