Indonesia & Bali airport tax
As of 9 February 2015, all airlines departing from Indonesia are required to include the airport departure tax in the price of the ticket. This new regulation is valid for both domestic flights as well as international flights departing from Indonesia.
Departure Tax is also called Passenger Service Charge (PSC)
If you have purchased a ticket before 9 February 2015, when the tax wasn’t included in the ticket price yet; then you will still need to pay the airport tax. You will be asked to pay this at the airline counter upon check-in for your departure flight. After you paid, the airline staff will put a stamp on your boarding pass that shows you have paid.
If you have purchased a ticket after 9 February 2015; then the Bali airport tax will already be included in your ticket.
The exception to the above is AirAsia who only started this new process on 25 February 2015 (click here to see notice on the AirAsia website). If you have an AirAsia ticket that was purchased before 25 February, then you can pay the airport tax at the check-in counter but also in advance through their website ‘Manage my Booking’ feature or AirAsia sales offices.
Continue here to learn more about the current official Bali airport taxi rates for 2017.
Passengers who are exempt from paying airport taxes are;
- Children below 2 years old.
- Passengers who are less than 24 hours in transit/transfer in an Indonesian airport for an international flight.
- Passengers who are less than 24 hours in transit/transfer in an Indonesian airport for a domestic flight.
- State guests with official paperwork and travelling with an official aircraft.
- Passengers who are forcefully in transit/transfer due to technical problems or bad weather conditions.
These are the current airport taxes for cash payments. This is only interesting to passengers who booked a flight before 9 February 2015 when the airport tax was not included yet.
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- Bali Ngurah Rai International airport; Rp 200,000 (international) and Rp 75,000 (domestic).
- Jakarta Soekarno-Hatta International airport; Rp 150,000 (international) and Rp 40,000 (domestic).
Continue here to learn more about the Indonesian Visa On Arrival and custom regulations
Link to Garuda website with details on airport tax.
Link to AirAsia website with details on airport tax.
hi i just book my ticket to bali so when i return do i have to pay the departure tax
You have already paid for it as it is included in your ticket.
We were in Bali in March 2016 and were flying Jetstar, still had to pay 200,000 on departure. Will we still have to pay in August?
The Bali airport tax has been included in tickets purchased after 9 February 2015. If you have booked your flight before this date then you would have been asked to pay for this.
That’s weird, they seem happy enough to take your money when going past the counters, will try not paying and see what happens
I have booked my flight on January 2016 under Jetstar, do I need to pay for the tax when I depart from Bali?
Hello Jess, the airport departure taxi is already included in your ticket price. When you leave Bali you will not have to pay this seperately.
Hi,
My flight from United States to Denpasar is Korean Airlines. I would like to know if the Departure tax is included. I booked my flight in September 2015.
From February 2015 onwards all airlines leaving from Indonesia are legally required to have the airport departure tax included in the price of the ticket. Therefore I am pretty sure that your Korean Airline flight already has this tax included.
We are booked on Tiger Airways to Bali next week, do we have to pay any airport tax or any other tax when we leave Bali for Singapore? Thank you.
Hello Salena, if you have have bought your Tiger Airway flight before 9 February 2015 then the Bali airport departure tax is already included in the ticket price and you will not have to pay for this again when you leave Bali for Singapore. Have a good trip!
hi, I am leaving Bali on sunday,my flight is with Emirates via Dubai. I just looked up the flight ticket but is says only texes/ fares/ charges and below the charge in euro. I dont know know if the departure tax is included or not. I purchased the ticket in april…can you help me? because I dont know if I sould take rupias with me to the airport or not.
Hi Vivi, if you have booked your flight in April 2015 then the Indonesian airport departure tax is already included in your ticket.
ok, thank you Ketut. that is the only thing you need to pay right? because I am thinking of going without rupias to the airport. thanks
Hi Vivi, you don’t need any cash really. Of course, if you want to get a drink or a snack while waiting then some cash might be useful.
Hi, may I know do we need to pay the airport tax to Indonesia ? I have a trip to Bali this weekend. Thanks
Hi Janice, every passenger departing from the Bali airport needs to pay the airport departure tax. If you booked your flight after 9 February 2015 then this airport departure tax is already included (added) to your ticket price.
Were you asking about the airport departure tax or the price for the Indonesian Visa On Arrival?
Thanks so much Ketut! Appreciated so much for your explanation and quick respond~~
Hi,
Due to the volcanic ashes I’m not able to make it to Bali. This also means I will not be on the Airasia flight from Denpasar to Perth. But now Airasia doesn’t want to refund the Denpasar AirportTax I’ve already paid. What can I do? Why do I have to pay tax I will not use? Thank you for your help
Hi Dirk, normally AirAsia would have to refund you so maybe you wanna try to contact them again. If they don’t listen you can try post on their Australia facebook page to put some peer pressure on them.
Is it only the tax leaving Indonesia or is it the visa you pay when you go in to the country
Hi, this article is about the airport departure tax. This tax is for all passengers leaving on a domestic or international flight. The Indonesian Visa is upon arrival.
More info on current visa regulations here.
Hi. I purchased 4 tickets from melbourne to Indonesia in december last year (2014) for July this year. I have received an amount outstanding from Airasia (with no explaination what for) for the amount of $88 AUD for taxes. I have rung them and they advised me that they are all covered for arrival and departure, however this amount does not seem like enough for entry and departure. Could you please advise me if you think I will still need to pay on arrival? Thanks
Hello Simone, the AUD 88 is likely the airport departure tax. This is Rp 200,000 per passenger or about the equivalent of AUD 22.
Upon arrival into Indonesia there is a chance that you will need to pay a Visa fee depending on what nationality you are. There are 45 countries that get a 30-day visa free entry (no charge). There are 32 countries that can get a 30 day Visa On Arrival at USD 35 per visitor. Any visitors from other countries need to get a visa before travelling. Continue here to learn more about the current Indonesia Visa regulations.
This might sound like a dumb question, but how do they know if you have paid the tax or not on your booking? Or even when you purchased your ticket?
Hi Benno, that is a good question. With the old system, the passenger would pay the tax direct to the airport management (Angkasa Pura). With the new system, the passenger pays the tax first to the airline and then the airline pays the airport management.
Let’s say that Singapore Airlines has a flight with 200 passengers on their flight manifest. The airport management will charge Singapore Airlines Rp 40 million for that one flight (200 pax x Rp 200,000). It is Singapore Airline’s duty to collect this payment either in advance (for new tickets booked after 9 February) or cash at the check-in counter (for old tickets booked before 9 February).
So the airport management doesn’t need to figure out who has paid or not, it is the airline who has to figure this out and make sure that every passenger pays the tax.
I hope this makes sense 🙂
can anyone explain the the fourth point for me please?
For example President Obama, a guest of Indonesia on an official visit, would be exempt from paying airport departure tax.
I am trying to pay the 200,000 fee before my flight, but there is simply no option to do so on the ‘manage my booking’ page. I am told I have this outstanding amount, but there is no way to pay it. It prevents me now from checking in. Please can you confirm that I will be able to check in as normal at the airport, and pay the fee in cash there?
Hi Anya, I am not an AirAsia employee so I can only offer you my personal opinion. The best would be to call AirAsia and ask them direct. On the AirAsia website, they say that you can pay this Rp 200,000 fee at the check-in counter.
Link: http://www.airasia.com/id/en/press-releases/airasia-includes-airport-tax-in-ticket.page
Alternatively, if you are in Indonesia already, you can also pay this fee at an AirAsia sales office or at an Indomaret Minimarket. If it is time consuming I would probably just pay it at the check-in counter.
I purchased my ticket before 9th February 15 and am flying with Jetstar. I am having trouble getting information in Australia (even from Jetstar). Do you know if Jetstar are charging passengers when they leave Australia (which Air Asia are doing) or when they leave Denpassar? Thank you
Hello Marion, unfortunately I don’t know the answer to your question. I would just sit it out and pay when asked for. The latest they will ask is in DPS for your return flight home.
Can you tell me if the new departure tax that you pay on the airline ticket to Bali is instead of (or as well as) the 200000rp departure tax you pay at the Bali airport on the way out.
Hi Michelle, this is not a new or extra charge. It is the same Rp 200,000 (at Bali airport / international departure). The change is in the way it is charged from pay cash upon departure to pay as an inclusion in your ticket. Does this answer your question?
Thank you yes it does answer my question, that’s a much better idea in my opinion.
It cost Australian’s $55 to enter the bali airport and another $20 to leave….enjoyed my holiday and had a lovely time…
I will Boycott Bali now. I went once last October and they are there to rip you off! Everything you buy they look at you and know you’re a tourist and hike the price up! Even car parking, they look inside the car and decide the price. One parking space was on the site of the Bali bombings, it’s a rort. The zoo asked “how many tourists, how many Balinese” we paid $125 US to go to the fricken zoo, they took all our drinks and food off us even my water which was nearly finished. You think maybe it’s because they don’t want us giving it to the animals, NO, a few metres in there was a cafe with exorbitant prices, so it’s once again about money. Same in Water Bomb park. Same at monkey forest. Now we have the best reason to not go there, they are about to murder 2 Australian citizens, who have been jailed for 10 years. No sympathy, no apology, just kill in the traditional Muslim tradition. If you’ve done wrong and a non believer you will die. I didn’t think much of Bali at all and can’t understand what all the fuss is about.
Agree with you Maureen 100%. I went to Bali a few weeks ago just to see what the hype is all about and its a total rip off. Will never go there again. I have no idea why people still go there. Its dangerous, expensive, filthy, and now they even tax us more. Its way more relaxed to travel somewhere in Australia or if you want something different Thailand is 100 times better, friendlier, cleaner and cheaper. No tax, no rip offs no bs.
Are you serious? So you probably stayed in the typical tourist spots? What did you expect? It’s called tourism! If you are ignorant and don’t research where you are traveling then you deserve to be ripped off. I’ve been to Bali many times and they are always friendly and helpful. As in any country, learn a bit about the culture and read the tips from other travelers. If an Indonesian or any foreigner came into your place of work and didn’t try to speak the language or make any effort to understand the process you would think them arrogant and rude. Peaple like you need to stay in your own country. Now as for killing two Australian citizens, they where not innocent and had done many horrible things before the bombing. Do your fucking reserch and understand that they where not in Australia. Citizens or not!
You really should shut your mouth if you don’t know what you are talking about. My young daughter in law is Indonesian, we stayed near her, not in a hotel. She took us around which is why we knew we were being ripped off. As of the two murdered boys, we all know what they did and we all know they spent 10 years in a Bali prison, the point being they paid their price and did NOT deserve to be shot in cold blood.
Maureen you are a racist and a whinger.. This isn’t the right place to vent your frustrations about being ripped off in Bali. You get ripped off everyday in Australia, but it just isn’t so obvious.. One less grumpy complainer when I go to Bali next.. Yes, that sounds good to me!
Who says this isn’t the right place? Who are you to say? Why am I a racist because I am not in favour of the Indonesians killing an Asian boy and an Indian boy? Get real!
Im wondering what it says in point number 2, in fact, it is very clearly written but they still require the passengers from Dili for paying the 200,000 even if they only transit for 3 od 4 hours, the most… 🙁
Hello Mrs Rodriguez, we can only hope that with these new arrangements, this issue will be solved and passengers will no longer be required to pay the airport tax while in transit/transfer for less than 24hrs 🙂
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