Read what others say

... previous customer reviews.
Bali Store Luggage
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Clare Manning
Amazing service! Can’t fault the service!! From when I arrived to dropping my bag, I was greeted so friendly and warmly - even had drinks / snacks I was offered. So surprised, very reassured when I saw the premises the bags were left with very tight security and security cameras. Wouldn’t doubt for one moment I belongings wouldn’t be safe. The lady waited and spoke to me whilst I waited for my taxi driver - one of the loveliest genuine people I’ve had the privilege of meeting. I was unsure how long I’d need to leave my bag for - but that didn’t matter I could just message when I required it and was able to arrange the driver to deliver it to me an hour away! Absolute seamless service, I very rarely do reviews, but this was too good not too! Very good, affordable pricing, which allowed me to leave my big bag whilst travelling other islands with only a small backpack. So convenient!!
Shane Ranauro
Highly recommend storing luggage here short term and long term! Staff are very helpful and polite. Would highly recommend this business to all my friends and family.
Hymad Ghazal
I highly recommend Bali store luggage! The service is more than perfect and the staff is very helpful. I used their service during my stay in Bali and I was very happy. They respond very quickly and are there when you need them!
Kim Panozzo
Highly recommend Bali Storage Luggage. We just got married in Bali and had a whole heap of wedding stuff packed that we didn’t want to take on our travels to the Gili Islands. They collected our bags from the hotel while we were out for for dinner, sent us photos of the pick up receipt from our hotel and another one showing they have arrived safely to the storage facility. Then returned them to our 3rd accommodation in Ubud once we had arrived.Extremely easy and super friendly to deal with. Using this company made our travels worry free and lighter 😉
Torben Funk Nielsen
All from the pick up at our hotel, till the transfer from Sanur “harbour” to our new Hotel was so proff and Well executed.Thank you to the team
Suzanne Floyd
This service has made our trip to Nusa Lembongan so much easier.On time and professional.Thank You. We will be telling everyone
Mel Warner
Absolutely amazing service. Fast, professional replies, friendly staff and very easy pick up, drop off and transportation of luggage. Made our journey to Gili T very easy as we were able to get our bags stored and then delivered to our next location. Extremely cheap for the great service they provide! Highly recommend !
Shan Colclough
We recently used Bali luggage store so we didn’t have to take much over to Nusa as the boats are small. Fantastic low cost service. Delivered luggage straight back to a different hotel for a very low price! I would highly recommend!
Gert Jan Overduin
Very good experience, Bali store luggage arranged transportation to the airport from our hotel in Jimbaran, stored our luggage. Picked us up from the airport and dropped us and our luggage at our hotel in Sanur 4 days later. All on time, friendly drivers. Good to know that our luggage was in good hands while we were exploring the Komodo national park.
Claudia Nannini
Consigliatissimo! Ci hanno preso le valigie nell'hotel di Ubud, anche se non eravamo presenti noi, le hanno tenute per i giorni accordati, e ce le hanno recapitate come richiesto all'Hotel di Uluwatu. Rispondono sempre e sono molto disponibili, quindi ogni necessità o dubbio si risolve in poco tempo. Servizio economico, che permette di viaggiare verso le isole senza bagagli. Complimenti!
Dominique Roos
Great service! Super quick and polite responses to all the e-mails and everything was organized really well. I can really recommend using their service if you need a place to store your luggage! I've stored my luggage there for 3 weeks and I was really happy with the service they provided.😊
Carolien Krouwel
They pick-up and bring back your luggage safety. During thePick-up we had a tour with them. Great driver. Did good suggestions to nice places to visit.
Emma Issanchou
Very good experience with them. We leave our luggages 2 weeks and everything it’s safe. Thank you very much
Daniel McKell
What an amazing service!!I flew in stayed 1 night and Bali Store Luggage came to my hotel, picked up the bag and stored it for 2 weeks.They sent me a photo of where it was stored and promptly returned it when I landed back in Bali.They are always available to answer questions and is a very reliable service that I could not recommend highly enough!Thank you team for a genuine good service experience!
Frederik Heymann
Great service. Super fast and very polite response to any questions. Delivery and pick-up perfectly on time. Thank you very much! Would totally recommend to anybody!
Carrie Bendeich
This is such a great service!!!
Pat Taylor-Hall
Great service and very reasonable price. Quick to respond to questions, friendly, reliable staff! Tip - use them for pick-up to and from airport along with luggage storage for really good rates! Thanks Debbie & Agus!!
Satu Ahola
Excellent service with reasonable price! Very flexible with pick-up or drop-off times. Secure, airconditioned strorage room. Very nice and helpful people and adorable dogs (+delicious mangos 😄). I definitely recommend!!
Florian Michaud
Great service/ great price and very professional ! Thank you
Candice Pankhurst
The most professional, efficient service imaginable. Quick pick-up, drop-off service. Seamless online payment system. Excellent communication. You will be in good hands 🙏
Maya Gonda
The best service ever! We are traveling with kid and Bali Storage make our travel hustle and worry free! They pick up and dropped our luggage when we were on Gili. Truly great service and very good price! Thank you
Pauline Diaz
So professional!!! I left my work computer with them for two weeks while I went travelling to other islands, and it was so easy to organise and communicate with them. The pick up and drop off service of your bag is perfect and their drivers are always on time. Amazing service for the money, definitely recommending them 100%!
Natacha Demange
Really professional company. Easy and quick communication with messenger. Attractive price for a great service ! No regrets !
Kateřina Dohnálková
Great and professional service - quick communication via messenger, pickup of my luggage in hotel on time, photo of stowed luggage (air-conditioned room). I needed to store it longer than I expected, it was really easy to solve it 🙂
Debbie Aylward
Ketut and his team were amazing, easy to communicate with and very trustworthy. Our luggage was collected from Ubud and transported to Sanur safely and efficiently, once stored away, Ketut texted us a photograph for proof all was ok. I would highly recommend Bali Store Luggage 👌🏻👍🏻
Pauline Lemineur
Great service for a great price ! They can pick your luggage at the airport or you hotel and bring it back to you where you want. I really recommend this storage �
Chris Caley
The team at Bali Store Luggage are amazing. Excellent communication, professional with great storage facilities. We kept a range of bags and motorbikes with them for a year, and were able to arrange to have them delivered and picked up from our hotels on a number of different trips. A really great operation, thank you! Look forward to storing again with you in future!
Ryan Browning
Great service and amazing price. Ketut was very easy to work with and quick with communicating. Allowed for my fiance and I to travel Bali worry free knowing that our luggage was in good hands. They were also super accommodating when our luggage arrived to Bali destroyed and they waited patiently while we sorted through logistics with the airline. Highly recommend Bali Store Luggage!
Leo Sumardika
Joachim Neumann
Such an incredible idea. Bali has needed this for years! I Highly recommend this great service.
Ratu Niang Mecaling
Camilla Cooper
Ketut is amazing. He has been beyond kind, helpful, accommodating, prompt and efficient with his communication & organisation....I can't recommend this business enough to take care of your storage needs whilst you're based in and outside of Bali! Thanks again Ketut, you're the best! Camilla
Xander Ryrie
Excellent reliable service. Couldn't recommend more!
Floortje Smeelen
Outstanding experience! We left a suitcase for 3 weeks and all went perfect from beginning to end. Great communication, quick service and good rates! Would definitely use them again next time I'm in Bali! Thank you Ketut 🙂
Waren Torfel
Great service ! Very professional and reliable ! I highly recommend Bali Store Luggage.
Luanne Crawley
Brilliant from start to finish! The service exceeded my expectations and I would highly recommend to anyone needing to store a bag or two ��
Rob Nash
Brilliant service at a great price - I cannot recommend highly enough.Picked me and my luggage up from the airport; dropped me to my hotel and then took my excess luggage to storage... and 4 weeks later when I returned to Bali, brought the luggage to my new hotel perfectly on time the day before my departure. All with no hassle and very response and helpful communication and drivers - just about a perfect service.
Joshua Williams
Cant praise these guys enough! Travelled Bali for a month and was able to keep my 2 large bags in safe hands. Was returned to me and there driver, Yoga was great taking me back to the airport reunited with my bags! Ketut & his wife were very easy to contact and always at hand via phone/email. Really can't thank you enough! When I'm back next year will use 100%! Thank you Ketut !!
Shane Hearn
These guys are the best. Amazing service pick up and drop off, more than reasonable prices, and just really easy to do business with from start to finish.
Sarah Meyer
We were travelling from Bali over to Gili and didnt want to bring all our luggage with us. What a great find this company is! Yoga the driver was always on time, greeted us at hotel and took our luggage and took us to airport and vice versa on way back. Really competitive prices when you compare the cost of drop off from hotel to airport to the charge that hotel was suggesting to us. Will definately use again when we next come to Bali. Thank you Yoga and team!
Amy Powers Boyes
An outstanding experience from start to finish. Very responsive to all my questions, safely stored and handled our stuff, pick-up and drop-off exactly when and where we needed it, plus reasonable prices! Oh, and they're very nice people too!!! Highly recommend you store your extras here with them in Bali to travel light until you return.
Karen Boyce
Can not recommended these guys enough.From my first email to the pickup up of our luggage to the dropping off it was so easy. If you are heading to Lombogan, the Gillis islands for a few days or a week or whatever, or any other part of Bali and you don't want to lug your suitcases,these guys will look after you and at very reasonable rates.Thankyou Bali Store Luggage .
Lin Sanders
Super fijne service. Ik wilde niet met mijn grote backpack rondreizen door Bali, dus besloot mijn backpack in een luggage room te doen. Ik kwam al snel uit op Bali Store Luggage! Mijn backpack werd gratis opgehaald in het hotel in Sanur waar ik verbleef en een aantal weken later weer terug gebracht naar het hotel in semiyak. Er werd een foto gemaakt toen mijn backpack in de luggage room werd geplaatst, toch fijn om te weten dat je backpack op de juiste plek aangekomen is😉. Zeker een aanrader dus😃!!
Margriet Schuring
Fantastic service. Arranged pick-up and drop-off to/from airport. Friendly, punctual drivers. Stored items came back in impeccable state, one bag was even put in an extra bag for extra protection. Manager very proactive and easy to contact, confirming arrangements and making sure everything went well. Heartily recommended.
Alejandra González Latorre
El servicio que entregan es perfecto, son muy comprometidos, muy confiable y además es económico, me encantó, feliz lo volvería a usar
Susan Price
Excellent service! Perfect for our hiking trip where we didn't want to bring suitcases. They picked us up and brought us to airport and also delivered our cases to the villa which was so handy! Would definitely use again
Sarah Elizabeth
Quite frankly the absolute best luggage storage service I've had ever. The night before I left, I sent an email and they coordinated quickly to pick up my bag in Canggu and to pick me up from the airport a week later when I returned and took me to my accommodation. Communication is fantastic and quick, and the rates are unbelievably reasonable. I hope other luggage storage places follow this model as it is just fantastic service! Would highly recommend.
Safeera Santoe-Jhawnie
We used this service when we travelled from Ubud to the Gili´s and back to Canggu by fastboat. So happy we came across BaliStoreLuggage. Their service is super fast and reliable. Prices are very reasonable for the service provided. Highly recommended, it made our trip more pleasant.
Nina He
Great service, very friendly and reliable!!! I was a bit afraid to leave my suitcase with all my valuable stuff, but everything worked out very well. They picked me and my suitcase up from the airport, drove me to the hotel and brought my suitcase back to my hotel after one month.
Tye Pns Panisa
Amazing services � I went to Gili and Lembongan for 2 weeks so I didnt wanna take the big luggage with me. The owner was very supportive with mind services, he was even help me when I had some issue with boat ticket. The luggage pickup and delivery with private transport was perfect and all the drivers were really nice. Overall the luggage storage service itself was great but the people from the service are even better! And price was not expensive at all, total worth the money you pay. Would recommend to anyone who are looking for the good place to store your luggages
Monica Machado
Excellent service provided! Fast communication via email, always on time to get and return the luggages! No complaim! Really good job guys! Thank u so much!
Briony Enid Bekker
Amazing service! We were heading to the Gilis for a week from Sanur and found this company online as we didn't want to lug around our big bags whilst on the fast boat and small islands. It was such a great plan as the company picked our bags up from our hotel in Sanur then actually sent us a picture of our luggage once it arrived safely in storage. We ended up extending our Gili trip and it was no problem to contact these guys and let them know we were going to be later than planned. They then dropped our luggage back to us once we had arrived at our hotel in Uluwatu. Fantastic service, Fantastic communication and very reasonable prices. Will not hesitate to use them when we return to Bali.
Sarah Fiala
Wonderful!! No complaints!! Very prompt email response. We had luggage storage plus return transfer for a reasonable price. Luggage was in the car upon our return to Bali.Would definitely use again and recommend to anyone!
Melatie Slaats
I emailed the office, I did not got a reply (within 20 hours) so I phoned the office. I spoke to Ketut, she apologized and directly emailed back with the price details.At the Airport Yoga picked up my luggage, friendly guy.I stored my luggage for 3 days. When I was back in Bali, I informed the office where I was, and the first thing in the morning my suitcase was at my hotel. Perfect! Thank you!
Sven Hirschberger
Stored my luggage with them while I was traveling around Bali for two weeks. Pick up at the airport was as easy and punctual as the return of my luggage to the hotel where I stayed at the end of my journey. Communication via Email and phone is simple and very fast. Highly recommended!
Jonathan Grix
We used this service last year to collect us from hotel in Ubud and take us to the airport and we left a suitcase in storage whilst we went diving. On our return we were collected from the airport and reunited with our bag and then taken to our next hotel. We were so impressed with the service we have done the same this year!E-mails and queries are always fast and we can highly recommend this company.
Bradley Allred
Excellent service provided!! They stored our bags for over a week at a very reasonable rate. We were pleased to see how clean, dry and organized the storage facility was and Ketut was extremely helpful. Rather than having to pickup the bags before the airport, they had a driver pick us up at our hotel with our luggage and drive us to the airport. The rate was much better than other taxi services we got a quote from. Thanks for an awesome service! We will be using you again when we return.
Mikki Rozov
Great friendly service. These guys picked up our luggage at ungasan and after 3 days delivered it safety to ubud.
Manav Vasavada
Great service. Reasonable price. More the bags, more the discount 🙂 Would definitely recommend.
Tom O'Dwyer
Left my luggage here when I flew to Lombok. Great service - for an additional fee, they collected my luggage along with myself, dropped me off at the airport before bringing my luggage to Sanur. A similar arrangement for my flight back meant I had no hassle at all. Thanks Yogi!
Joey McGlynn
Couldn't recommend enough!!! Amazing service from start to finish!!
Sheree O'Brien
We left our luggage with Bali Store Luggage for one month. We dropped our bag off as we were staying close by in Sanur so we were able to view the facilities. It was excellent - large, clean and most importantly very secure room in a gated property. Ketut and family were lovely to deal with and on leaving we had our luggage brought to our hotel at the nominated time, which is a free courtesy services if you stay in Sanur. Highly recommend Bali Store Luggage.
Julia Garner
Brilliant communication and very fast response to our questions
Kerrie Henderson
Great service. Ketut kept in contact with me regularly while we left our bags in their care.
Cosi Maria
Me and my friend were picked up at the airport and left left two suitcases with Bali Store Luggage. I had my brand new Macbook as well as valuable jewelry inside. We messaged the company one day before our departure to book a transfer from our hostel to the airport. Everything worked out perfectly and we got back our suitcases just the way we handed them in. Thank you Bali Store Luggage!
Shirley Lo-Cadotte
Bali Store Luggage provided excellent service to our family during our 10 day visit in Indonesia. They helped us organize multiple transportation needs as well as store our excess luggage (we had quite a bit as we had been travelling for a while and still have another month of travel ahead of us). Their rates are reasonable. Communication through email was always very prompt and professional. The drivers they arranged for our transportation always arrived when and where we had confirmed and were very professional. They confirmed the arrival of our luggage at the storage via email with an attached photo and then confirmed delivery of our luggage when it was returned to us. I felt secure in leaving my property with them. We would definitely use their services again and highly recommend them.
Sandeep Bains
Amazing service! Bali Store luggage were quick and efficient to reply to me, and they kept in contact with us! They came to our hotel in Sanur and picked up our luggage on Monday the 6th of June and returned our luggage on Friday the 10th to our hotel in Seminyak. It only cost 250,000 Indonesian rupees for the whole thing, which converts into around £24.00, bargain! Once they took our luggage, they even took a picture of it and sent it to us! So reliable, and completely trust worthy! Will definitely be using them again if we ever return to Bali! Thank you Bali Store Luggage!
Marcello Coppola
Highly recommended!!! Professional and punctual. They picked my two big luggages from the airport, stored them and at the end of my trip picked me up with the luggages and took me to the airport.Excellent service. Thank you.
Craig O'Neill
I can only echo that of all the other reviews. We had 1 suitcase that we stored for 5 days. They met us at the airport gave me the paperwork took the bag away and returned it to our hotel 5 days later. Their emails where always quick to respond to mine even when we had a slight change of plans. Would highly recommend to use this company anytime.
Nini Popkhadze
The service was simply amazing, the team is trustworthy and the communication was highly professional .I recomend it without any hesitation to everyone who is looking for the place to leave the precious luggage for a while, they can totally feel safe :3
Dimity Spencer
These guys are the best! So professional, kept me updated on exactly what my luggage was doing. We are travelling for 3 months, so this was so helpful finding such an honest and reliable company! We will definitely use them again.
Lucy Timms
Wouldn't change a thing about Bali Store Luggage! So helpful, professional, courteous, polite, punctual and friendly! They kept us informed every step of the way! Would definitely recommend
Stella Harrison
Mike Sols
We used this service to store two large suitcases for 4 nights while we went to Nusa Lembongan. The pick and drop off of the bags were perfectly on time. The bags were returned just the way we left them. You also get a photo of your luggage once it has arrived at their store. Excellent email communication the entire time. I recommend and will use this service again.
Mark Beard
They was really helpful , sorted a pick up, then sorted a pick up from airport for me to the harbour to gili ,all in short notice 🙂 thanks a lot
Mats Anderman
Such a GREAT company!!!The customer service was the best I´ve ever encountered. The response time on email was super fast whenever I sent a question. And got bonus information I didn´t even ask for. Like some useful info about the Balinese new year. After one month in storage, my snowboard gear and winter clothing was way dryer and fresher then the clothes I had been traveling around Indonesia with.I totally recommend this company!
Jay Romero
You have the opportunity to let someone pick up & drop off your luggage. I would recommend this great service to everyone!! Stuff is very helpful and communicative! Thank you very much!
Francesca Timitilli
Simply Perfect!! Excellent service, highly recommended!! Communications via email were also excellent! Thank you so much! Well done!
Rosa Pulido
100% recommendable. They replied all my emails almost at the moment, I sent my luggage to their location and they emailed me a photo when it was in their hands. They also have a very useful delivery service which I used I pick my luggage at the airport right before my flight. Affordable prices. Definitely I would use it again.
Peta Humphrey
A professional, friendly, safe and reliable service. I recently used Bali Store Luggage whilst out on the Gili islands. They were incredibly quick to respond to my initial enquiry and were flexible with my baggage pick up and drop off locations as well as times. Great communication was maintained through out the duration of my trip and they were very reasonably priced. I would highly recommend them!
Marcos Watanabe
I spent 8 days in Bali, before going to South Korea, traveling from NZ. I had with me two large suitcases and a backpack, and since I would not need the two suitcases in Bali, I decided to leave them at Bali Store Luggage. I am very glad I did that, because carrying the suitcases with me the whole time would have made my trip quite hard. If you have been to Bali you know that the roads are narrow and the sidewalks are irregular, narrow or nonexistent; the best transport is a motorcycle; the places are quite safe, but you will not want to risk leaving your luggage inside your car during your tours etc. Bali Store Luggage replied to my messages very quickly every time I contacted them. They were also very kind and friendly. The price was reasonable and the luggage drop off service worked perfectly!!!Totally recommended.
Marcel Holyoak
I got excellent service in August to September 2015. I had them pick up a suitcase from my hotel, store it for about 3 weeks and then deliver it back to me at DPS airport. Pickup and drop off were smooth, communications excellent and the suitcase returned in the same condition I gave it to them in. Communications via email were also excellent and I was kept updated and sent reminders of upcoming pickups etc. and even photos of my suitcase when they had received it safely at their storage facility. I'd use the service again and strongly recommend it.
Alessandra De Lucia
Perfect service! I booked from Italy and they answer me quickly and also the comunication was great also when our flight had a delay and we had to arrange a different time for drop the luggages. They came at the airport and were very punctual and also when brought me back the luggages at the hotel. I was very happy!
Jeroen Coudijzer Adam
Super vriendelijke mensen die goed zorgen dragen van bagage en dan een een west Vlaming! / really friendly people how are take good care of of my bags. And West Flemish!
Zoe Zohs
The team at Bali Store Luggage provide brilliant communication, service and extra help when needed. Can not reccomend them enough if you are ever in need!
Andy Milne
A quick google search and I found BSL. I sent an email on their site not expecting much but a few minutes later they called and that night my bag was picked up as arranged. A month later and I'm back in Bali and bag turns up, again exactly as arranged. Totally awesome service with great communication. I would not hesitate to use BSL again.
Jess Aba
Thanks to Bali store luggage we were able to comfortably travel around the lovely beaches of Bali and Lombok without having to carry one of our backpacks. Amazing service, replying our emails within the hour every single, and getting out bag delivered at the airport , made Indonesia travelling so nice and easy! cannot recommend this service enough! Cheers / Gracias a Bali Store Luggage pudimos viajar comodamente por las playas de Bali y Lombok sin tener que cargar una de nuestras mochilas de 80lts. Gran servicio, responden los mails en la hora cada vez y nos entregaron nuestra mochila directamente en el aeropuerto. Hizo que viajar por Indonesia fuera tan lindo y simple! no puedo recomendar este servicio lo suficiente! saludos
Isabell Ingevald
My boyfriend and I had been travelling in NZ for a year and were stopping off in Bali for a month before heading back to Europe. This meant that we had two massive suitcases which we didnt want! Bali Store Luggage was truly the best thing that could have happen. Not only is it an affordable, secure and convenient service but they were so incredibly helpful throughout our 5 weeks in Bali and made our stay a hundreds times better than it already was. Thanks guys and we will see you again next time! Isabell & Kurt 🙂
Elyshia Toner
We live overseas for 6 months of each year so had a considerable amount of winter luggage with us when we arrived in Bali, where we were getting married and spending 3 weeks. Bali Store Luggage came to us, picked it up, sent us a picture of it arrived and stored, then delivered it back at a convenient time. This allowed us to travel extensively during our stay without lugging around a heap of unnecessary items. They were also incredibly helpful with other random questions about Bali. Prompt responses, and of course the best part - so cost effective! Thanks so much!
Katy Lane
I had an excellent experience using Bali Luggage Storage. The communication was fast and informative and everything ran smoothly. I could not fault the service and it was an absolute blessing that I could travel around with a smaller bag and store my large case. Would not hesitate to recommend
Julia Peddie
I found Bali Luggage Store via the airport website at 2am after a 30 hour flight. I emailed them to see if they could pick up my bag by 10am before we started our month long stay in Indonesia. We didn't want to carry all our heavy European winter clothes around with us. They had emailed me by 8am, collected my bag at 10am and returned it a month later. They were great to deal with and weighed my bag for free helping me calculate my travel weight for my return trip. They were flexible too, as I changed the delivery date and time. Always prompt to reply, they took great care of me as a customer and are quite affordable. Thoroughly recommended. Thank you! Very happy
Next Reviews
Clare Manning
07:06 07 Dec 19
Amazing service! Can’t fault the service!! From when I arrived to dropping my bag, I was greeted so friendly and warmly - even had drinks / snacks I was offered. So surprised, very reassured when I saw the premises the bags were left with very tight security and security cameras. Wouldn’t doubt for one moment I belongings wouldn’t be safe. The lady waited and spoke to me whilst I waited for my taxi driver - one of the loveliest genuine people I’ve had the privilege of meeting. I was unsure how long I’d need to leave my bag for - but that didn’t matter I could just message when I required it and was able to arrange the driver to deliver it to me an hour away! Absolute seamless service, I very rarely do reviews, but this was too good not too! Very good, affordable pricing, which allowed me to leave my big bag whilst travelling other islands with only a small backpack. So convenient!! Thank you so much again! Will for sure be using this service when I’m back in Bali!read more
Sue Cassidy
22:08 14 Nov 19
I was travelling to Italy via Bali. So good to be able to leave my summer clothes in Bali and not have to cart them around with me. Fantastic service. Wish I had discovered them sooner. Will be using Bali Store Luggage all the time from now on.
Sherdion Cheng
04:07 05 Nov 19
Easy to communicate, super fast and responsive. Perfect place and peace of mind. Will definitely recommend this place and service to anyone who wants to leave heavy luggage before hopping off to the nusa islands or for whatever reasons. Staff was so friendly and helpful! Thanks so much and we are so glad to engage your services 🙂
tasha cook
02:56 29 Oct 19
Such kind people and I have never, ever experienced such great customer service before. They were so easy to work with, so accommodating and so helpful. I cannot reccomend them enough!!!
Azka Noreen
08:27 21 Oct 19
Excellent customer service, from the moment I inquired about storing my luggage with them to the night I picked it up when leaving Bali. They're great with their email and whatsapp responses. The service is very safe and reliable, not once was I stressed about having left my luggage in their store room. Everything is locked away and stored safely. There are also cameras in the storage room. I used their service for about 2 weeks and visited quite a few times in between to repack my things. They're quite flexible in when you want to come to drop off or pick up your luggage and they will also drop it off to you or pick it up from you for a small fee. I read many great reviews before I decided to store my luggage with them, and they proved to be a wonderful service that I will definitely use again when back in Bali!read more
Moses H
11:15 20 Oct 19
Excellent storage facility! Stored my suitcase for almost 1 year, and it was kept in great condition. The storage area has ventilation/AC. Staff are responsive via messaging app and flexible about changes/pick-up. Really grateful for their service. Recommended!
Rick Secen
04:09 12 Oct 19
We arrived at Bali Luggage Store, a little oasis with a very nice clean facility. They offered us cookies, cold water, and WiFi while we waited for our ride. The owners and staff were very friendly and helpful!
Nick Marevich
07:04 28 Sep 19
Very helpful and accommodating. After a hot boat ride it was awesome to be offered a cold glass of water. They even helped us order a taxi! Would happly use again and reccomend to anyone. Thanks
Luca Wasp
00:03 26 Aug 19
Excellent service and professional team. They allowed us to travel light without any baggage problems. very available for any request.recommended.
Nishigandha Chandanshive
13:35 10 Aug 19
It's a very safe place to store the luggage at very affordable price. Very well recommended. Prompt & quick reply. They will go any extent to help you.Sooo happy with the service. Genuine and nice staff.Highly recommended
Dominique Roos
08:05 24 Jun 19
Amazing service! Would definitely recommend using their service if you need to store your luggage their. If I come back to Bali, I will definitely use their service again! Great quick responses, very polite and everything was really good organize included the transfer, luggage pick-up and store luggage.
Nadine Endacott
13:23 22 Jun 19
I just received my luggage back after a week. I'm leaving a review because if it wasn't for all the outstanding reviews I probably wouldn't have taken a chance with this. BUT this service is amazing! Great communication, easy to coordinate/organize, security (the driver insisted I put a plastic lock on my zipper, then take a photo of the numbered tags) and prompt pick up and drop off. I could not be happier! Will use again in the future FOR SURE! Thank you!!!read more
Jussi Hallila
06:39 10 Jun 19
Can recommend!Booked full service from these guys. Transportation to a boat, holding our luggage while we were touring the islands and transportation from the boat to our next destination. All worked seamlessly, pickups/dropoffs from/to pier/hotel were stress free. Luggage stayed safe in their facilities during our trip and was waiting for us in the car when we wanted to continue forward.Bonus points for the mascot they have. Would be 6 stars if they could have provided us with a business card of that cutie dog.read more
Victoria Angel
01:30 25 May 19
Professional, friendly, trustworthy and all round awesome! Unbeatable rates and just a genius concept for all the back packing people!
rachael anthony
09:43 17 May 19
Very professional service pick up of my two suitcases before heading to gili islands was quick and easy. They were very flexible with times on picking and dropping luggage off.. on return of our luggage all came back safely. They don't ask for payment until checking the returned luggage which gave me peace of mind about using this service.. prices are excellent.. highly recommended!read more
Arthur Hervé
06:52 07 May 19
I NEVER write reviews but this company deserves one. I was travelling with my mountain bike in a box from New Zealand to Europe, but decided to stop for 1 month in Bali. I was , at first, very anxious entrust such an expensive bicycle (+6000$!!) to someone I don't know, but they always showed very professional and trustworthy. My flight was late when they came to collect it at the airport so they waited for 2 hours but kept smiling in despite of that, gave me a receipt (and even put a "fragile" stickers on the box!), sent me a photograph of the box when it arrived in their office, and delivered it to my hotel the day before I left Bali.They can also arrange transport to/from your hotel or airport. They are responsive via WhatsApp, usually reply within an hour, no matter what time of the day it is. In addition to all that, the rate was very fair according to the service provided. THANK YOU!!read more
Jax Bedell
20:12 21 Apr 19
I was so satisfied with Bali Store Luggage, I honestly don't know what I would have done without them! They picked up two of my suitcases from the airport and held on to them for a whole month while I traveled through out Bali. Even dropped them off at my accommodations the day before I left. Extremely affordable and responds back immediately. So happy 🙂read more
Catriona Wright
01:25 12 Apr 19
Very efficient and friendly luggage storage. They picked up and dropped off our luggage from the hotel and all the organising was very straightforward
21:52 01 Apr 19
Excellent service, very friendly staff and I felt completely comfortable leaving our luggage here. For a very reasonable fee, they returned our luggage to the airport and were right on time. Highly recommend this company!
Kevin de H.
13:40 22 Feb 19
Very responsive and helpful communication via e-mail. Pick-up and delivery can be combined with airport or harbour transfers which turned out to be very useful in our case.In our experience a very reliable and customer friendly service!
Linnea Corell
12:44 15 Feb 19
We are really satisfied with the service, it was professional and reliable! They handled everything from pick-up to delivery on time and we felt safe with leaving our valuables with them.
Moz Du R
06:21 26 Jan 19
Fantastically efficient service at a really reasonable price including collection and drop off. Thanks guys.
Jay Crangle
08:11 25 Jan 19
Great service from start to finish. We got the company to look after our bags as well as transfer us from city to city. Great communication from Ketut and our drivers were lovely and always punctual!
Bright Light
02:18 11 Jan 19
The most professional, efficient service imaginable. Quick pick-up, drop-off service. Seamless online payment system. Excellent communication. You will be in good hands 🙏
Christy Chong
07:55 03 Jan 19
I leave my lugage for 2 weeks while travel around Lombok and Bali! In addition to lugage service, I also make use of the service to pick up lugage from Sanur near airport and drop off at Ubud - which is super convenience! The driver is professional and provides me with lugage tag and even added a fragile sticker on one of my lugage after I indicate it has fragile item. Ketut provides swift response and structured communication in English. I have used similar lugage storage services in Other partw or the world, this price is really reasonable considering the level of service and care provided and I would definitely recommended to everyone.read more
Island Lifestyle
08:52 22 Nov 18
Amongst the storage facilities we visited in Bali we found Bali Store Luggage to be very safe, secure and convenient. They arranged collection of our belongings and their staff were extremely helpful.Our belongings were keep in an air controlled environment and accessible 24/7.The price was reflective of the service we received.All emails and text were responded to immediately and nothing was too much trouble when we were travelling.I would highly recommend this company if you want peace of mind that you belongings are being looked after.Highly recommended Islandlifestyleread more
Josh Farrar
06:23 10 Oct 18
Very professional and affordable. Left our luggage with these guys for a few weeks whilst we went island hopping. No issues, would definitely recommend!
Pedro Cipriano
11:47 02 Oct 18
Perfect solution for who wants to visita couple of islands without carrying the main luggage.They pick up and drop off where you want (rates changes depending on the locations). Easy and fast communication through WhatsApp, great price for the provided service.I was traveling with a group of friends and we had to leave all our main luggage in Bali for a few days. They picked up everything in Sanur harbor and delivered in Uluwatu at the requested day/hour.read more
sab sab
09:38 20 Sep 18
Great service!!! I had my board bag with 2 surfboards stored for a week as I was traveling the island. Everything worked fine: the communication beforehand, my luggage was picked up as planned, and delivered on time. I even got a mail with pictures of my board bag showing that it safely arrived at the storage. Price is reasonable and definitely worth it! will use again 🙂read more
Luisa B
14:16 12 Sep 18
Excellent place to store your luggage! They organized our hotel luggage-pickup as well as the drop off at another place and everything went smoothly. Ketut is super friendly and really reliable. I would always recommend this place 🙂 thank you very much!
01:38 10 Sep 18
Unfortunately had to cancel my booking as became unwell so plans changed but I recieved such excellent customer service from Bali Store Luggage in organising what I needed. Fast, informative responses and incredibly accommodating. They also offer extra driver services at really good rates.
Claire Vandermeiren
22:10 06 Aug 18
So professional and excellent customer service! Responses via email and whatsapp were extremely fast. We got a photo of our bag when it arrived safe and received help to find a driver at a good price when their drivers were busy. Can't recommend enough!
teun van den heijkant
03:02 02 Aug 18
We had a two week holiday in Bali before moving to Sydney. We left 4 bags (with al our valuables) at Bali Storage Lugage. Communication with Ketut was enjoyable and easy and always on point. Airport pick-up was great. The driver took our bags to the storage unit and a couple hours later we received an email from Ketut with a picture of our tagged bags in the storage room. At the end of our holiday Ketut arranged airport dropoff for us. The driver arrived right on time with our bags and brought us to the airport. This service has great value for money and, the most important, everything felt very secure. Great service that I would highly recommend.read more
Michael O'Sullivan
05:35 18 Jul 18
We have just used Bali Store Luggage on our holiday in Bali and have found their service to be exceptional. They arranged to collect us in Canggu, stored our suitcase for a week while we travelled to Gilli Air, and then collected us again from the airport on our return to Bali. Communicating with Bali Store Luggage was so easy and Ketut was very professional, we were really impressed by the fact that they were able to provide booster seats for our two children. Our driver Yoga was very nice and we were so happy with the service we also booked a subsequent transfer with him. Our kids loved Yoga's car with the cool purple interior and also loved the fact that he played songs that they liked on the stereo during our three journeys with him. I would have no hesitation in recommending Bali Store Luggage to anyone looking to store their belongings, or looking for airport transfers etc. during their trip to Bali.read more
Melanie Vanzant
08:37 15 Jul 18
This was one of our best experiences in Southeast Asia. Ketut was SO helpful: quick to respond, flexible, kind, easy transfers, help navigating the boat terminal. All around just such a great company. We were so pleasantly surprised. Thank you!
Mikey Pope
12:58 25 Jun 18
Great service. Communication was perfect, always got a swift reply and very good English. THe whole process was seemless and we even used there transfer service from the airport to Sanur. Highly recommend this service
Chris Caley
00:11 02 Jun 18
The team at Bali Store Luggage are amazing. Excellent communication, professional with great storage facilities. We kept a range of bags and motorbikes with them for a year, and were able to arrange to have them delivered and picked up from our hotels on a number of different trips. A really great operation, thank you! Look forward to storing again with you in future!read more
Annab Vec
16:29 14 May 18
I have to admit, I was a little skeptic when I saw there was a storage luggage at such good price. But I had to travel around Indonesia for some days and I didn’t want to bring big luggage so that was my only possibility, leaving my luggage for some day in a deposit! I can only write good things about the service! Punctuality! You set an hour and they come at that very precise hour to your hotel to pick up your luggage. When your luggage arrives at the storage they will send you a picture that the luggage is arrived safe and sound! When you are back they bring your luggage at the set place at the set hour! Great service and great idea! This avoid bringing your luggage back and forth when traveling around Indonesia! Ketut is very kind and immediately answers to messages! Next trip around Indonesia I will surely use this service again!read more
Kirill Antonov
07:58 16 Apr 18
Everything went good, left my bag here for a week. A bit outside from Sanur city but not a problem, just use Grab. Stuff is friendly and helpful, and the dog Holy isso sweet 🙂
Sara Mosadegh
10:36 05 Mar 18
Left my bag in Bali while I took a trip to Australia. Ketut was very fast to respond to emails and set up was easy. Adding on transportation made everything easier, both leaving Bali and coming back (with bag pick up and drop off). Confirmed my bag arrived to the storage place, with picture of my bag. I even arranged transportation only for friends arriving on different days/times. Yoga is a great driver, and has great music too! Wonderful service for bag storage and transportation, highly recommend!!read more
David Norman
07:11 11 Jan 18
It was an absolute dream dealing with Ketut and his team. Great correspondence on every detail and every question answered rapidly. When dealing with Ketut you get a feeling of confidence That everything will be fine and it certainly worked out that way. The prices were very reasonable. The driver we had was courteous and funny and was always on time when he had to meet us. I would rate this company 100%. Thanks Ketut.read more
Floortje Smeelen
10:32 25 Dec 17
Outstanding experience! We left a suitcase for 3 weeks and all went perfect from beginning to end. Great communication, quick service and good rates! Would definitely use them again next time I'm in Bali! Thank you Ketut 🙂
Frederikke Andersen
04:08 21 Dec 17
I used Bali Store Luggage when I was travelling a bit around Indonesia, and the service was outstanding!The communication was smooth and you always get a quick answer back, which I highly appreciate. I felt completely safe leaving my luggage with them, and it was no trouble to visit the storage place to repack my small backpack with clean clothes before moving on. The pick-up and drop-off at the airport was without any complications and you get it all for a very reasonable price.I will definitely use Bali Store Luggage again, and I will also recommend others to use them!read more
Katja Klein
15:31 11 Oct 17
I stored one of my bags here while I was traveling through Bali and my experience with Bali Luggage Storage has been throughout positive! Ketut was always able to help my needs, the airport pickup worked perfectly and also getting something out of my bag after two weeks was no problem. I stored my bag here for 4 weeks and would do it again! I highly recommend this facility!read more
Pawel Kolenda
15:01 25 Sep 17
This business was recommended to me by a friend and I would full heartedly recommend it to anyone who needs help with bag storage in Bali. They have been incredibly helpful and responsive through WhatsApp. Answered a ton of questions and even did research on our travel plans. If you need help with bag storage or transportation - seek no more, those guys are your best bet.read more
Trident Visions
07:07 08 Sep 17
I highly recommend this place, the owners were so nice and friendly, offered wifi to call an uber and gave us water while we waited. Very clean and organized store room so you know your stuff won't be damaged.
Stefano Vignati
14:09 28 Jul 17
Our experience with the Bali luggage store was very good,it honestly exceeded our expectations. Ketut came to pick us up from the airport on time and brought us to the store where we were showed where our luggage would be stored for the week. He later dropped us at the hotel and everything went smoothly. The delivery of the luggage at the hotel was done exactly on time even with a short notice from us. Communication with them was easy and we felt safe leaving our things with them. They saved us from a big hassle and we are very happy we chose them! Reccomended!read more
Magda Biskup
23:28 04 Jul 17
Professional service and great communication. Rates are really good, especially if you compare them to left luggage place at the airport. We requested luggage pickup at a very short notice and it all got done promptly and at a very reasonable rate (cheaper than it would be if we decided to use taxi to drop out stuff ourselves).
Peter Odriscoll
09:37 30 Jun 17
Great experience, I would highly recommend.Reliable, trustworthy and great value transfers.
Rene' Theelen
02:16 23 May 17
Great service from start to finish. The staff were friendly and very helpful. The bag was promptly picked up and delivered back to my accommodation. Highly recommend!
Jessica Jefferson
17:10 17 May 17
I highly recommend using this company! I was really impressed with their service from start to finish. All staff were quick to respond with details of service and location and kindly arranged pickup/drop off wherever I was staying. I was traveling with 10k worth of camera equipment following a wedding and didn't want to lug it all over Bali. I was very hesitant and feeling extremely nervous about leaving it anywhere for obvious reasons but once arriving at Bali Storage Luggage and meeting the owners and staff and seeing their setup for myself, I immediately felt at ease and never once worried about my equipment when traveling which was unexpected and made for a more enjoyable trip. If you are looking for someone to trust with your belongings, you'd be silly to consider anyone else. They've gained a customer for life! Thanks for everything Ketut and family!read more
Raúl Mansilla
13:00 30 Apr 17
Perfect service. Fast communication, efficient and customer oriented. 100% recommended.
Brandon Miller
06:56 27 Apr 17
communication was great, price is food and service it top notch! thanks Ketut
Sarah Bailey
07:21 27 Mar 17
Wonderful!! No complaints!! Very prompt email response. We had luggage storage plus return transfer for a reasonable price. Luggage was in the car upon our return to Bali.Would definitely use again and recommend to anyone!
Ellie Thomas
21:21 04 Mar 17
Excellent service! would definitely use again!!! Thank you!
Brad Allred
19:18 30 Jan 17
Awesome service! Clean, dry and secure, all at a reasonable rate. Also will do pickup and dropoff service at better rates than most taxis. Very friendly and helpful staff. Thanks for watching our valuables Ketut!
Jeannie Horner
09:28 08 Jan 17
I highly recommend Bali Store Luggage. They were professional and extremely accommodating during our last trip to Bali. One look at their storage area tells you it's not only secure but all items are treated with extreme care. They were so helpful (and quickly responsive!) with what turned out to be a lot of logistics juggling on my/my families end (due to changing schedules, shopping, shipping, etc). A couple of examples where they went above and beyond to help us:- Carefully bubble wrapped two furniture items my mom had purchased and was nervous about. They even let her see where they were storing it so she knew nothing would be stacked on it (and I can confirm they keep the tightest lockdown on the storage space) - Delivered a surfboard to us at the airport before our Bali to Lombok flight; the person making the delivery was right on time (in fact 15 min early after I told them I'd gotten to the airport ahead of schedule) and easy to find, right where we'd agreed upon; they also let me hand off a second bag that a family member didn't want to haul to Lombok - Facilitated a last minute request to deliver two items to a shipper we'd hired in Ubud, so we could get the stored items packaged and in the same crate that was scheduled for departure that week; we simply connected them with the shipper and everything was seamless (the reputable shipping company even commented about how prompt they were), and I got updates at every step - Worked with me and my driver friend to have him pick up our remaining stored items so he could bring them when meeting us before our international flights home Overall their professional service exceeded even Nordstrom-level service and they were beyond pleasant to work with. Again, highly recommended!read more
Laura Corbilla
14:13 14 Dec 16
I stored my luggage here for a month while I was traveling around Indonesia. The service from Ketut was excellent!! The communication was great and luggage is securely locked away and they send you a photo of it as well. They came to pick my big suitcase in the house where I was staying and they brought it back to me one month later at the airport. The price is very cheap and they ensure your pertinences are secure so you can travel without having to worry about it. Thanks so so much. Lauraread more
Shirley Lo-Cadotte
13:48 18 Jun 16
Bali Store Luggage provided excellent service to our family during our 10 day visit in Indonesia. They helped us organize multiple transportation needs as well as store our excess luggage (we had quite a bit as we had been travelling for a while and still have another month of travel ahead of us). Their rates are reasonable. Communication through email was always very prompt and professional. The drivers they arranged for our transportation always arrived when and where we had confirmed and were very professional. They confirmed the arrival of our luggage at the storage via email with an attached photo and then confirmed delivery of our luggage when it was returned to us. I felt secure in leaving my property with them. We would definitely use their services again and highly recommend them.read more
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